Frequently Asked Questions (FAQs)
1. How can I place an order?
You can place your order through our website, Facebook page, WhatsApp, or by calling our customer support team.
2. What payment methods do you accept?
We accept:
Cash on Delivery (COD)
bKash
Nagad
Visa/MasterCard
3. Do you offer delivery all over Bangladesh?
Yes, Healthy Bazar provides nationwide delivery across Bangladesh.
4. How long does delivery take?
Chattogram: 24–48 Hours
Dhaka: 2–3 Days
Outside Dhaka & Chattogram: 3–4 Working Days
5. Do you offer express delivery?
Yes, express delivery is available only inside Chattogram city.
6. What is the express delivery charge and delivery time?
Express Delivery Charge: 100৳
For orders above 1 KG, an additional 20৳ per extra KG will be added
Estimated Express Delivery Time: Within 5–10 Hours (inside Chattogram city)
7. What are the regular delivery charges?
Chattogram: 50৳
Dhaka: 100৳
Nationwide: 130৳
Additional 20৳ will be added for every extra KG above 1 KG.
8. Are your products authentic and chemical-free?
We focus on providing quality products that are carefully sourced and processed to maintain freshness and purity.
9. Can I cancel my order after placing it?
Yes, you can cancel your order before it is dispatched for delivery.
10. What should I do if I receive a damaged or wrong product?
Please contact our customer support team immediately with photos of the product. We will assist you as quickly as possible.
11. How can I contact Healthy Bazar?
You can contact us through phone call, WhatsApp, Facebook page, or email for any assistance or inquiries.
