Refund Policy

Refund & Return Policy

At Healthy Bazar, customer satisfaction is our priority. If you face any issue with your order, we are here to help.

 

Return Eligibility

You may request a return or replacement if:

You receive a damaged product

You receive the wrong item

The product is spoiled or defective upon delivery

To request a return, please contact us within 24 hours of receiving your order with clear photos or videos of the product.

 

Non-Returnable Items

For health and hygiene reasons, opened or used food products cannot be returned or exchanged unless there is a quality issue.

 

Refund Process

Once your complaint is verified, we may offer:

Product replacement

Full refund

Partial refund (depending on the issue)


Refund Timeline

Mobile Banking (bKash/Nagad): 3–7 Working Days

Visa/MasterCard: 7–15 Working Days

Cash on Delivery (COD): 3–7 Working Days

Refunds will be processed through the original payment method whenever applicable.

 

Order Cancellation

Orders can be canceled before shipment confirmation. Once the order has been dispatched, cancellation may not be possible.

 

Contact for Support

For any refund or return-related assistance, please contact us through Phone Call, WhatsApp, Facebook Page, Live Chat


Healthy Bazar always strives to provide quality products and a smooth, reliable shopping experience for every customer.