Refund & Return Policy
At Healthy Bazar, customer satisfaction is our priority. If you face any issue with your order, we are here to help.
Return Eligibility
You may request a return or replacement if:
You receive a damaged product
You receive the wrong item
The product is spoiled or defective upon delivery
To request a return, please contact us within 24 hours of receiving your order with clear photos or videos of the product.
Non-Returnable Items
For health and hygiene reasons, opened or used food products cannot be returned or exchanged unless there is a quality issue.
Refund Process
Once your complaint is verified, we may offer:
Product replacement
Full refund
Partial refund (depending on the issue)
Refund Timeline
Mobile Banking (bKash/Nagad): 3–7 Working Days
Visa/MasterCard: 7–15 Working Days
Cash on Delivery (COD): 3–7 Working Days
Refunds will be processed through the original payment method whenever applicable.
Order Cancellation
Orders can be canceled before shipment confirmation. Once the order has been dispatched, cancellation may not be possible.
Contact for Support
For any refund or return-related assistance, please contact us through Phone Call, WhatsApp, Facebook Page, Live Chat
Healthy Bazar always strives to provide quality products and a smooth, reliable shopping experience for every customer.